Tendo Systems IT Services

Do you or your Business need IT Support?

Whether you have 1 PC or 100, we offer the same high level of friendly customer service.

Based in Bangor, serving North Down and beyond.

IT Support for Business or Residential

With over 20 years' experience in IT Services, we can provide the service you need. We will take the headache out of your technology to allow you to concentrate on your work or home life. As Official Dell Partners, we can supply and install the best in business computer technology. Our partnerships with Emsisoft and ESET enable us to provide internet security, malware and ransomware protection. You can trust Tendo Computers to take care of your IT and Computer requirements.

Please get in touch for more information.

IT Support FAQs

Do you charge a call-out fee?

If you are within our Service Area, we do not charge a separate call-out fee. This means if you are within 8 miles of Bangor town centre there will be no call-out charge.
Once we arrive on your premises, a minimum fee of one hour’s labour charge will be incurred.
If you are outside our Service Area, there will be a call-out fee.
Our rate per mile and hourly rates are available here.

How much do you charge?

Our pricing is designed to be fair, affordable and transparent. Full details are available here.

What forms of payment do you accept?

We currently accept the following methods of payment:

  • Cash
  • Cheque – must be made payment to Tendo Systems
  • Electronic payment – we carry a mobile card reader from credit/debit card payments
Will you charge me if you cannot fix the problem?

Every visit will incur a minimum fee of one hour’s labour charge. We do not have a ‘no fix, no fee’ policy.

In the majority of cases we will solve the problem. However, if the equipment is deemed ‘beyond economical repair’ or if the problem is due to something outside of our control (e.g. if a faulty telephone line means an internet connectivity issue cannot be resolved) payment will still be required. Of course, we will help and advise you on the best steps to take.

Full details of our pricing can be found here.

Will you take my computer away?

We aim to solve all your computer problems at your business/home premises. However, in some circumstances your equipment may need taken to our workshop. This might be for installing replacement components where anti-static precautions need to be taken, or if time-consuming malware scanning and removal is required.

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